Privacy Policy

Last updated: 7/21/2026

1. Introduction

Welcome to Naktor. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data (name, username)
• Contact Data (email address, telephone number)
• Technical Data (IP address, browser type, location)
• Usage Data (how you use our website and services)

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

4. Cookie Policy

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Types of Cookies We Use

• Essential Cookies: These are necessary for the website to function properly.
• Functionality Cookies: These allow us to remember your preferences such as language or region.
• Analytics Cookies: We use these to understand how visitors interact with our website.

Cookieless audience measurement

We also use an audience measurement tool that writes no cookies and stores nothing on your device. Because it neither stores nor accesses information on your equipment, it falls outside the scope of the ePrivacy consent requirement and runs regardless of your choice in the banner. It gives us aggregate statistics only —number of visits, most viewed pages, country of origin and referring site— and cannot identify you or track you across sessions. The legal basis is our legitimate interest in understanding how the site performs, and you may object by contacting us.

Managing Preferences

You can change your cookie preferences at any time using the cookie banner that appears when visiting our website. Most web browsers also allow some control of cookies through their settings.

5. Your Rights and Your Jurisdiction

We apply the protection standard of the European Union's General Data Protection Regulation (GDPR) to all of our users, wherever you live. In addition, depending on your country of residence, local data protection law may apply to you:

• European Union / EEA: General Data Protection Regulation (GDPR)
• Brazil: Lei Geral de Proteção de Dados (LGPD), overseen by the ANPD
• Mexico: Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), overseen by the INAI
• Argentina: Personal Data Protection Act No. 25.326, overseen by the AAIP
• Colombia: Law 1581 of 2012, overseen by the Superintendency of Industry and Commerce (SIC)
• Chile: Law No. 19.628 on the Protection of Private Life
• Peru: Personal Data Protection Law No. 29733, overseen by the ANPDP

Regardless of your country, we honor the following rights over your data:

• Access: request a copy of the personal data we process about you.
• Rectification: correct inaccurate or incomplete data.
• Erasure: ask us to delete your data when it is no longer necessary.
• Portability: receive your data in a structured, commonly used format.
• Objection and restriction: object to certain processing or ask us to restrict it.
• Withdrawal of consent: withdraw your consent at any time, without retroactive effect.

To exercise any of these rights, or to lodge a complaint with your country's supervisory authority, write to us at info@naktor.com

We will respond to your request within the deadlines set by your local law; for example, in Colombia, a maximum of ten (10) business days for inquiries and fifteen (15) business days for complaints, in accordance with Law 1581 of 2012.

6. International Data Transfers

Some of our providers —hosting and infrastructure, email delivery, and the artificial-intelligence models that analyze the message you send us— may process your data outside your country of residence, including in the United States. These transfers rely on the performance of pre-contractual measures and on our legitimate interest, and are carried out with the required contractual safeguards, such as standard contractual clauses.